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Monzo: Current account reviews

4.84
Based on 19,432 reviews, last reviewed 30th Sep 2026
96% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

Love Monzo, but the Max phone insurance is a let down I’ve used Monzo as my main bank for pretty much the entire time I’ve lived in the UK and have always had a really positive experience with them. I lik... Read more Reviewed on: 30th September 2026
Sebastian Orbe's avatar
Sebastian Orbe

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19432)

Easy, innovative, accessible

5
Just works - nice UX - great features such as bill splitting, categories, etc. Reviewed on: 19th January 2021

Very good

5
Is best card ever. Is very very good and the best Reviewed on: 18th January 2021

Excellent bank

5
I enjoy having a current and savings account with monzo Reviewed on: 18th January 2021

Everyone's fave bank

5
The kings of UK challenger banks. Great app, free fx and sweet paid add-ons. Been with them since the start and have not looked back since. Reviewed on: 18th January 2021

Good for me, good for you.

5
Never had a problem with Monzo and on two occasions when a well known supermarket decided to charge me twice Monzo quickly responded to my request for assistance in getting the duplicate charges cancelled. Reviewed on: 18th January 2021

Brilliant Service, Brilliant Bank

5
Excellent App and modern way of banking Reviewed on: 18th January 2021

Better than every other bank

5
Leagues ahead of everyone in terms of features, ideas and security. Can't recommend them enough Reviewed on: 18th January 2021

Poor customer service, abandoned features and lack of innovation

1
It’s impossible to get in touch with support. Half of the app features either don’t worked or have just been abandoned. Features keep getting removed and the features still left have hardly improved since last year. They’ve added premium products though, which are over priced compared to other banks and don’t offer as many features. Reviewed on: 18th January 2021

Current Account of the future today

5
Simple and easy to use interface. Clear and concise with all your banking needs at your finger tips. Reviewed on: 18th January 2021

Stalled

3
Monzo got off to a great start with their app, culture, and customer service, but 2020 appears to have been a difficult year for them. Several app features lack polish, and appear only 95% complete. Having said that, the app is fast, reliable, and provides great visibility of my incoming and outgoing money. My love for the company has faded somewhat, but they're still good enough to keep my business. Reviewed on: 18th January 2021

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