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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.38 (279 reviews)

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4.42

Based on 279 reviews, last reviewed 17th Apr 2025

767% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

20%

Latest highest rating:

5

Great switch Offer and also offers high savings rate... Great switch Offer and also offers high savings rate and 5% interest on current account savings up to £1500 Reviewed on: 17th April 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (279)

Review of the Nationwide, FlexDirect:

Could do better

I have been a loyal customer for many years and will keep my account but also have other more competitive accounts. Nationwide have been making unnecessary changes in my opinion and wasting members’ money on marketing prizedraws etc. It would be fairer to divide profits amongst members or raise interest on savings. Recent payments of £100 excluded some members. The closing of online messaging that’s not chat was a mistake. Sometimes people prefer to send a message and wait for a reply rather than hanging about in a chat. Reviewed on: 20th June 2023

All depaermenta good.

All depaermenta good. Easy to use website. Easy to contact if a problem or plenty of high street shops. Any problems sorted quickly Reviewed on: 26th February 2025

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

If Carlsberg did banking...

So simple to move accounts. They kept me fully informed at all times. It integrates fully with my financial management system (Moneyhub). They have branches with real people who know what they are doing, and don't ask you to wait 5 weeks for an appointment. The statements are easy to find and use. I couldn't find a single fault, and they rewarded me for the move. Reviewed on: 26th February 2025

Still a mutual

Good customer service. Nationwide is still customer owned. One had £100 twice due to this. Best of all it retains high street branches which is important to many. Reviewed on: 26th February 2025

Never had any issues

Banked with them for years and never had any issues the internet banking is very easy to Navigate Reviewed on: 26th February 2025

Great company who properly rewards their customers.

Great company who properly rewards their customers. Continued excellent service Reviewed on: 26th February 2025

Good current account switch service offer as a great...

Good current account switch service offer as a great incentive to switch to nationwide. Easy to use app and easy to sign up to the flex direct account. Overall great current account and would recommend to anyone Reviewed on: 26th February 2025

Simple, easy to use app and account.

Simple, easy to use app and account. Reviewed on: 13th February 2025

great current account

love it, never had an issue. app is easy to use and navigate. very easy to move money in and out of my flexdirect Reviewed on: 5th February 2025

Good interest rate and cashback for first year up to...

Good interest rate and cashback for first year up to £1500. App easy to use and transactions fast. Also plenty of branches still open which is a plus. Reviewed on: 2nd February 2025

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