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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.46 (362 reviews)

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4.46

Based on 362 reviews, last reviewed 12th Jun 2026

91% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

Nationwide are Superb for Banking. I have been reticent historically to pay for banking. However, I believe the benefits associated with this account are worth subscribing to. Insurance... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (362)

Excellent product

I've always received good advice from Nationwide in helping me manage my accounts. Opening this account has been great, providing me with so many additional bolt-ons for a small monthly fee. Well worth it! Reviewed on: 8th November 2018

This is simply the best current account.

I have the Flexplus and it is amazing. It gives me interest, 5% interest savings account on top and insures holidays, phone and break down cover for what works out to be £7 a month (£13 cost pcm- £6.28 pcm interest). It got me a competitive instant access Isa. Oh, and I got £100 for a friend and £100 for me when I signed up. Beat that anybody! Reviewed on: 7th November 2018

This is a great packaged bank account with a fantastic provider

I've never had any problem's with Nationwide, and their products are always great value. The FlexPlus account comes with everything I need (and use!) and does exactly what it says on the tin (or website). Reviewed on: 7th November 2018

Great customer service

Very friendly bank, customer service in Kirkwall, Orkney is fantastic. Reviewed on: 6th November 2018

Great advice

Switched to nationwide for my current account, very helpful staff who guided me towards the correct account Reviewed on: 5th November 2018

Fantastic account

You pay a monthly fee for this account but all the benefits you receive are worth so much more. Brilliant account. Reviewed on: 5th November 2018

Complete waste of premium

My wife and I ( 78yrs and 75yrs ) went on a coach holiday to Killarney in Ireland . My wife had the great misfortune to suffer a fall on a lunch stop on our way to our hotel in .killarney . She was examined at Killarney Hospital and referred to Tralee . It was a bad break that required surgery and a three day stay in hospital. Despite having receipts for 1 doctors initial referral 50 euros. 2 taxi fares , all transport was at our cost 300 euros . 3 Necessary drugs 30 euros . and various incidentals . Nationwide were were completely unhelpful, and in short we will not receive a penny . It took less than 5 minutes on the phone to take our annual premium , and possibly over three phone calls approx 45 minutes of placing obstacles at every point possible. Even to the point of saying that we must provide them with a ferry ticket which none of us had . It was done in a party of 48 people . I am tempted to use some Very colourful language , but I will close by saying that at least Dick Turpin wore a mask . These b******s don’t . . Reviewed on: 19th October 2018

Fab

The customer service dealing with issues, suspected fraud is brilliant. Had 4 breakdowns( one in France) - saved in less then an hour fuss and paper free. Lost phone- replaced in 2 days. Couldn't be more happier with their service. Well worth paying the small fee knowing they got your back and won't question you like criminal every time you call them x Reviewed on: 17th October 2018

I have have used the products and it works

have had the account for years and have used the breakdown cover, the travel insurance and the mobile phone cover. The test is that when needed the product provided the insurance cover and I was treated fairly. The standard of cover offered is very good. The service is prompt and easy to access. Great product especially for families. Reviewed on: 20th September 2018

Breakdown Cover with Nationwide

Broke down very busy area spoke to a lovely lady who took all information made us feel at ease and kept in touch. Breakdown assistance within 35 mins very helpful mechanic bought vechical back home on transporter. Thank you to all great staff, amazing service. Reviewed on: 16th July 2018

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