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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Very Fast!

5
Needed to update my address details, this took less than 2 minutes to do, no hassle Reviewed on: 30th March 2022
Abigail Chamberlain's avatar
Abigail Chamberlain

Great automated assistance

5
I found it easy, fast and helpful Reviewed on: 30th March 2022
fidarde@gmail.com's avatar
[email protected]

Great service

5
Able to get assistance needed and appreciate the services Reviewed on: 30th March 2022
Precious Mkandawire 's avatar
Precious Mkandawire

Amazing and very helpful

5
Cora is very helpful and informative. You get answers very quick and there's not much cora can't answer for you. Very useful and time efficient, cant recommend it enough. Reviewed on: 30th March 2022
Chelsea lewins 's avatar
Chelsea lewins

Quick and smooth

5
Brilliant experience: quick; clear; and reassuring. Reviewed on: 30th March 2022
Paul Bryan's avatar
Paul Bryan

Helpful!

5
Cora was very helpful and sorted my problem Reviewed on: 30th March 2022
Sabella Bujang's avatar
Sabella Bujang

Very easy to follow

5
Having just moved house I am trying to change my address details on all my bank accounts. Using Cora has been the easiest way to do this. feels very secure. Top marks Reviewed on: 30th March 2022
Paul Manning's avatar
Paul Manning

Very helpful

5
Very confident and really fast and easy Reviewed on: 30th March 2022
Daniel 's avatar
Daniel

I got to know when I would get my Bonus

4
It was wonderful interacting with Cora, most of the times I get what I am looking for. Reviewed on: 30th March 2022
Neeraj Tomar's avatar
Neeraj Tomar

So easy

5
Fast response to my query and very easy to use. Reviewed on: 30th March 2022
Lyn's avatar
Lyn

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