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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Brilliant quick response

5
Brilliant, quick response All sorted in minutes Reviewed on: 31st March 2022
Theresa Wood's avatar
Theresa Wood

Prompt and useful

5
Coral is available at any time and is very prompt. Been useful for all that I have wanted so far Reviewed on: 31st March 2022
Susan Craddock 's avatar
Susan Craddock

EASY AND HELPFUL

5
EXCELLENT RATES SATISFACTION AND KNOWING EXACTLY EXPECTATIONS. Reviewed on: 31st March 2022
M.AL-GHAZALI B.HUSAIN's avatar
M.AL-GHAZALI B.HUSAIN

Brilliant

5
Cora was Great help and solved everything quickly Reviewed on: 31st March 2022
ewan308@icloud.com's avatar
[email protected]

Dominic2020

5
I’m waiting to confirm you guys for my account, if you accept to give me the account. Thanks again Reviewed on: 30th March 2022
Ioan Negrescu's avatar
Ioan Negrescu

Straightforward answers

4
Very helpful and explained in clear language Reviewed on: 30th March 2022
Lynn's avatar
Lynn

Very Fast!

5
Needed to update my address details, this took less than 2 minutes to do, no hassle Reviewed on: 30th March 2022
Abigail Chamberlain's avatar
Abigail Chamberlain

Great automated assistance

5
I found it easy, fast and helpful Reviewed on: 30th March 2022
fidarde@gmail.com's avatar
[email protected]

Great service

5
Able to get assistance needed and appreciate the services Reviewed on: 30th March 2022
Precious Mkandawire 's avatar
Precious Mkandawire

Amazing and very helpful

5
Cora is very helpful and informative. You get answers very quick and there's not much cora can't answer for you. Very useful and time efficient, cant recommend it enough. Reviewed on: 30th March 2022
Chelsea lewins 's avatar
Chelsea lewins

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