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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

got my information within 2 minutes

5
asking about extending our mortgage, was expecting a long search for information, but within 2 minutes Cora had directed me to the information i needed Reviewed on: 31st March 2022
Sally Chicken's avatar
Sally Chicken

Helpful

4
Helpful enough to know if I needed to call the bank or not Reviewed on: 31st March 2022
kim's avatar
kim

Digital Assistant

5
Quick and easy to use with good response times. Reviewed on: 31st March 2022
Tim Wilton's avatar
Tim Wilton

Love it, sooo quick and easy!

5
Instead of waiting for hours on hold, using Cora had my ISA reactivated in under a minute! Amazing! Reviewed on: 31st March 2022
Red Rio's avatar
Red Rio

Brilliant quick response

5
Brilliant, quick response All sorted in minutes Reviewed on: 31st March 2022
Theresa Wood's avatar
Theresa Wood

Prompt and useful

5
Coral is available at any time and is very prompt. Been useful for all that I have wanted so far Reviewed on: 31st March 2022
Susan Craddock 's avatar
Susan Craddock

EASY AND HELPFUL

5
EXCELLENT RATES SATISFACTION AND KNOWING EXACTLY EXPECTATIONS. Reviewed on: 31st March 2022
M.AL-GHAZALI B.HUSAIN's avatar
M.AL-GHAZALI B.HUSAIN

Brilliant

5
Cora was Great help and solved everything quickly Reviewed on: 31st March 2022
ewan308@icloud.com's avatar
[email protected]

Dominic2020

5
I’m waiting to confirm you guys for my account, if you accept to give me the account. Thanks again Reviewed on: 30th March 2022
Ioan Negrescu's avatar
Ioan Negrescu

Straightforward answers

4
Very helpful and explained in clear language Reviewed on: 30th March 2022
Lynn's avatar
Lynn

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