Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Coractive

4
Cora assists us with our daily routines. Reviewed on: 30th March 2022

Fast Help

5
Very quick and efficient service thank you Reviewed on: 30th March 2022

Very easy to use

5
Cora asked me questions relevant to my query and I answered. The step by step process was easy to follow and my change of address was done in minutes. Thanks Cora Reviewed on: 30th March 2022

Really helpful and friendly

5
Made my address change quick and easy! Reviewed on: 30th March 2022

Changing name

5
Made the change of the account name easy and straightforward. The best way to get answers quickly and clearly. Reviewed on: 30th March 2022

Instantly helpful

5
Quick response with useful info and answers to my query. Reviewed on: 30th March 2022

very good

5
cora helped me change my online banking password Reviewed on: 30th March 2022

Pleased to have a robot talk as if real

5
It answered fast and already know what I needed.It changed my address to my new one in just under 1minute...without having to type and search around and scroll much ...xx Reviewed on: 30th March 2022

Best chat or support ever

5
I closed a business and wanted to close the account. Couldn’t have been easier, thank you. Reviewed on: 30th March 2022

10/10 really good

5
Really quick to Respond and help with your enquiry Reviewed on: 30th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs