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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Great online and mobile tools

5
The NatWest online banking AI assistant Cora is well designed, eloquent and easy-to-use. A fresh change from many of the other banking facilities I've used. Reviewed on: 29th March 2022
Aaran Gravestock's avatar
Aaran Gravestock

Excellent

5
Was wonderful and had the best experience ever Reviewed on: 29th March 2022
Keegan D'souza's avatar
Keegan D'souza

Easy and quick

5
Very quick and easy and problem solved and explained clearly Reviewed on: 29th March 2022
Sophie's avatar
Sophie

Always helpful in trying to solve your problem

5
Always helpful in trying to solve your problem Reviewed on: 29th March 2022
Heather MacAngus's avatar
Heather MacAngus

Straight forward and instinctive to use service

4
had to change address and the whole thing was made quite simple by the automated chat system Reviewed on: 29th March 2022
Martin Miller's avatar
Martin Miller

Excellent Service

5
Quick service , excellent advice easy to understand Reviewed on: 29th March 2022
Barry Daulby's avatar
Barry Daulby

helpfull

5
answererd my question quickly and was very polite Reviewed on: 29th March 2022
Samantha Thomson Was Young's avatar
Samantha Thomson Was Young

Answered my query and the navigation and options were easy to select

5
Covered every part of what I required with clear instructions Reviewed on: 29th March 2022
Georgia Browne's avatar
Georgia Browne

Great service

5
Great service, prompt solutions. Reviewed on: 29th March 2022
ali san's avatar
ali san

Super quick problem resolution

5
Very helpful and super quick. Solved my problem easily and efficiently Reviewed on: 29th March 2022
Oliver Paterson's avatar
Oliver Paterson

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