Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Saves me a lot of time

5
I find Cora to be very useful when I just need small changes done. It saves me a lot of time as I don't have to call and wait until I can speak to someone. Very pleased with it! Reviewed on: 30th March 2022
Lejla's avatar
Lejla

Help with business account

4
Cora is a great addition and it was simple and informative and allowed me to sort something out quickly and correctly Reviewed on: 30th March 2022
Brian Hart's avatar
Brian Hart

Quick Convenient Intelligent

5
Able to deal with my simple requests quickly, easily and was intelligent enough to recognise a more complicated questions. Way better than having to wait 1 hour on hold to speak to someone to solve a very simple issue Reviewed on: 30th March 2022
Anne's avatar
Anne

Easy peasy

5
Enjoyed speaking with coral, easy and effective. Questions answered easily. Reviewed on: 30th March 2022
Kimbo612's avatar
Kimbo612

best bank ever

5
One of the UKs oldest banks fully up to date while retaining a local bank feeling. Reviewed on: 30th March 2022
Julie's avatar
Julie

Easy to use

5
All my queries have been dealt with quickly Reviewed on: 30th March 2022
Shirley 's avatar
Shirley

Great customer service

5
Quick and efficient - an easy and excellent service was provided by Cora Reviewed on: 30th March 2022
jessybrayne@hotmail.co.uk's avatar
[email protected]

Would highly recommend

5
Cora was Very helpful and answered my questions Reviewed on: 30th March 2022
Jessica Andrea Sanderson's avatar
Jessica Andrea Sanderson

Ridiculously easy to use

5
I needed to unblock a card and Cora made it v straight forward without needing to go via telephone banking or in branch Reviewed on: 30th March 2022
Anne's avatar
Anne

ISA Activation

5
Easy to use interactive virtual assistants, unlike other virtual assistants Reviewed on: 30th March 2022
Leon Beaudoin's avatar
Leon Beaudoin

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill