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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and efficient Cora!

5
Impressed with the speed in which Cora responded Reviewed on: 30th March 2022

Quick and helpful

5
Helped with my problem quickly and pointed me in the right direction Reviewed on: 30th March 2022

Quick

5
Quick response and appropriate answers to my question, thank you Cora Reviewed on: 30th March 2022

Very helpful

5
Quick response very helpful but my problem is still there about my money Reviewed on: 30th March 2022

Brilliant

5
Very helpful and directed me to were and what I needed to do to try and resolve my issues Thankyou so much Cora Reviewed on: 30th March 2022

Excellent and efficient service

5
Change of address using CORA was so simple. Just need to confirm by text once I receive the text.! Reviewed on: 30th March 2022

Excellent service

5
Very polite and helpful, answered my question clearly. Reviewed on: 30th March 2022

By a mile the best digital chat function I've ever used

5
By a mile the best digital chat function I've ever used Reviewed on: 30th March 2022

Fantastic and efficient

5
Great service. No need for further hassle or the need to talk to anyone Reviewed on: 29th March 2022

Very helpful

5
Quick and very helpful in rectifying my situation Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital Assistant now

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