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NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

helpfull

5
answererd my question quickly and was very polite Reviewed on: 29th March 2022

Answered my query and the navigation and options were easy to select

5
Covered every part of what I required with clear instructions Reviewed on: 29th March 2022

Great service

5
Great service, prompt solutions. Reviewed on: 29th March 2022

Super quick problem resolution

5
Very helpful and super quick. Solved my problem easily and efficiently Reviewed on: 29th March 2022

Good jobe

4
Excellent experience my vote goes to you Reviewed on: 29th March 2022

Very quick and precise with answer to my question

5
Quick and efficient with my query Reviewed on: 29th March 2022

Very good service

5
Just Great. So easy to use and very helpful. It's time saving and stress free Reviewed on: 29th March 2022

Vote cora

5
Vote cora she led me in the right direction I need to be in Reviewed on: 29th March 2022

Unblock

4
Bank most unhelpful to sort problems out , mrp Reviewed on: 29th March 2022

Helpful n quick

5
Very helpful n quick in response nd provide very relevant solution Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital assistant now

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