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NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Super friendly

5
Detailed information with polite tone and I can always get the answer I want. Reviewed on: 29th March 2022

Brilliant

5
Really helpful and fast and is easy to use Thank you Reviewed on: 29th March 2022

Very good

5
Easy to go through and amend if errors Reviewed on: 29th March 2022

Quick

5
Efficient and very easy to use. Would recommend. Reviewed on: 29th March 2022

Cora is smart and easy to understand.

5
Gives you lots of information then kindly suggests an agent if you wish so. Reviewed on: 29th March 2022

Very helpful

5
First time of using this and very satisfied With the experience Reviewed on: 29th March 2022

Cora review

5
Easy to use and a simple process to follow. Reviewed on: 29th March 2022

EXCELLENT SERVICE

5
VERY EASY TO USE SO EFFICIENT WOULD RECOMMEND TO ALL Reviewed on: 29th March 2022

How to set up a direct debit

5
Cora answered quickly and clearly. Reviewed on: 29th March 2022

Awesome

5
Awesome Digital Assistant and been very helpful Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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