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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Great app

5
Great app would use it again great app Reviewed on: 7th April 2023
JANE BUTTERWORTH's avatar
JANE BUTTERWORTH

Cora it is not working

1
Cora it is not working. It is frozen for 2 days now. All I see is a loading white screen. Reviewed on: 7th April 2023
Vasile's avatar
Vasile

Online help that continues to get better

5
Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023
Simon Ott;ey's avatar
Simon Ott;ey

Great help

5
Coral has helped me a few times and has always been there when I have needed a helping hand. Reviewed on: 7th April 2023
Chantelle Readman's avatar
Chantelle Readman

Excellent

5
NatWest if super easy to use and convenient Reviewed on: 7th April 2023
Saudah Chowdhury's avatar
Saudah Chowdhury

Natwest app

5
Easy to use anytime 24/7 whether at home or out and about Reviewed on: 7th April 2023
David 's avatar
David

50 yrs of banking

5
I always had prompt and very helpful service. Customer services are the best Reviewed on: 7th April 2023
Saroj Chopra's avatar
Saroj Chopra

I eventualy got what i wanted once I new how to use Cora

4
Is an effective way to conduct most calls to satisfctiory. Reviewed on: 7th April 2023
john adams's avatar
john adams

Great little helper

5
Great service, easy to use. Very happy. Reviewed on: 7th April 2023
G a J Jns's avatar
G a J Jns

Hello-world_'",.!?(*)%:;$£@$&123

4
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Noob Labs

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