Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Best digital assistant to date.

4
Brilliant way of allowing answers to be already typed in. Reviewed on: 28th March 2022
pennywood1@live.com's avatar
[email protected]

Speedy and Efficient

4
Resolved my query in seconds, i had an issue on my activation code not coming through. Reviewed on: 28th March 2022
Ahmed Patel's avatar
Ahmed Patel

Good easy service

5
I find NatWest very helpful and easy to contact and use Reviewed on: 28th March 2022
andrew.keenan 's avatar
andrew.keenan

It's a fantastic and simple service.

5
Cora is an intelligent and simple to use service. Works very well, which is what you need for banking! Reviewed on: 28th March 2022
Jonathan Brayshaw's avatar
Jonathan Brayshaw

GREAT SERVICE

5
I had lost my card and didnt know what to do as I kive abroad. Very claerly and carefuly Cora Nat West explained how to get onto online banking then how to order a new card. I am very happy to be a Cora NAT WEST customer Thank youi Reviewed on: 28th March 2022
Margaret Percy's avatar
Margaret Percy

Best message system

5
I enquired about the change from visa to Mastercard on my debit card and got the best response ever on a message system Reviewed on: 28th March 2022
Audrey Nuttall's avatar
Audrey Nuttall

Simple to use

5
Coral was very helpful with my query Reviewed on: 28th March 2022
Deb's avatar
Deb

Simple and easy

5
I have used the app before to solve issues and find it very easy to use. Reviewed on: 28th March 2022
Joanne's avatar
Joanne

Good auto help function

5
Question answered in one attempt Reviewed on: 28th March 2022
KW's avatar
KW

Easy to use

5
Easy to use and quick. Able to make a count changes easy and secure Reviewed on: 28th March 2022
Gerald Donnelly's avatar
Gerald Donnelly

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill