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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Easy to use

5
It’s simple to follow the instructions Reviewed on: 28th March 2022
Stephen's avatar
Stephen

great assistant easy to use

5
Ordering Paying in books is so easy with Cora Reviewed on: 28th March 2022
Angela Parry's avatar
Angela Parry

Fast and helpful

5
Couldn’t believe the speed of the chat. Best yet Reviewed on: 28th March 2022
Alan kelly's avatar
Alan kelly

changing of address

5
Really easy do no fuss what I thought was going to be a 30 minute process took two minutes. Reviewed on: 28th March 2022
Jayne Oseland's avatar
Jayne Oseland

fast, simple and effective

5
A great service, a perfect IT solution Reviewed on: 28th March 2022
Jim Stanley UK's avatar
Jim Stanley UK

Very efficient

5
Was for a change of address and was surprisingly easy Reviewed on: 28th March 2022
Carole Sullivan's avatar
Carole Sullivan

Efficient!

5
Very quick and relevant responses! Reviewed on: 28th March 2022
JacksonH's avatar
JacksonH

Smart

4
Uncommon with most chat bots Cora can understand most questions Reviewed on: 28th March 2022
mark evans's avatar
mark evans

Great help

5
Great help . Easy to use . Very quick Reviewed on: 28th March 2022
Becky Morse's avatar
Becky Morse

Most helpful

5
Very easy to get the help I needed and quickly Reviewed on: 28th March 2022
Alan's avatar
Alan

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