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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Address Change

4
Very quick, and simple to follow. Reviewed on: 28th March 2022
KLL's avatar
KLL

Easy peasy

5
Simple easy way to update my bank details Reviewed on: 28th March 2022
Kathryn Higham 's avatar
Kathryn Higham

First intelligent AI bot I like and find easy to use

5
It was refreshing to experience a true AI bot that works as expected and is easy to use. Reviewed on: 28th March 2022
Alistair Doran's avatar
Alistair Doran

Efficient experience

5
Quickly solved my issue, very efficient, no fuss. Reviewed on: 28th March 2022
Kate's avatar
Kate

Good

5
Everything is going great and i recommended family and friends to join natwest Reviewed on: 28th March 2022
Kwabena Opoku's avatar
Kwabena Opoku

precise information

5
The service was instant and precise. Instructions and advice are easy to understand. Reviewed on: 28th March 2022
Jenni Smith's avatar
Jenni Smith

Help from Cora

5
Cora was very helpful in telling me where I can find information that I need. Reviewed on: 28th March 2022
Winston Evening's avatar
Winston Evening

Very Efficient

5
Efficient and easy to understand Reviewed on: 28th March 2022
Lesley Gorton's avatar
Lesley Gorton

Safe secure easy to use

5
I find most on line things difficult to use however Cora is straightforward to follow Reviewed on: 28th March 2022
Martha Montgomery's avatar
Martha Montgomery

Great reliably effective

5
Query solved instead of going 5.7 miles to nearest bank I could go Post Office deposit massive amount of money Reviewed on: 28th March 2022
Saqib Yasin's avatar
Saqib Yasin

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