Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Helpful

5
Cora was very helpful to me and I would 100% recommend to other people Reviewed on: 27th March 2022

Very handy

4
Easy and simple to use with a lot of helpful tips. Could be more understanding as doesn’t always know what I need help with. Reviewed on: 27th March 2022

Worked perfectly

5
Understood my questions and more importantly, got me the answers. Reviewed on: 27th March 2022

Safe and easy to use.

5
I like the innovative way natwest looks after customers. Safe hassle free secure account. Can be contacted in a variety of convenient ways Reviewed on: 27th March 2022

Very good

4
Easy to communicate helpful advice Reviewed on: 27th March 2022

Better than most

4
Still feels clunky and takes too many steps to achieve the goal, but better than most Reviewed on: 27th March 2022

Change of address

4
Straight forward to change our address details. Reviewed on: 27th March 2022

Artur

5
Super veri nais bjutiful super Reviewed on: 27th March 2022

Great great service

5
I received great great service… keep up the great wort Reviewed on: 27th March 2022

Quick and easy

5
Simple things can be done quickly is assistant Reviewed on: 27th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs