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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Absolute rubbish, can't even ask a basic question.

1
Literally doesn't even work, typing a question just brings up a completely unrelated FAQ section with 5 worthless options. It literally could not be more useless. Reviewed on: 26th March 2022
Simon Howard's avatar
Simon Howard

Easy banking.

5
Makes banking so much easier without slow "in person" support response times for simple things Reviewed on: 26th March 2022
Cam Poole's avatar
Cam Poole

Fast response

5
Quick and efficient ....... I was surprised to have a response so quickly. Reviewed on: 26th March 2022
Tina Ockenden 's avatar
Tina Ockenden

Quick and easy

5
Very helpful and did it quickly Reviewed on: 26th March 2022
Carolyn Stone's avatar
Carolyn Stone

Very good

5
My experience was very helpful and l am given enough information to choose and get the information l am looking for which gives me less stress and makes it easy to finding what l want. Reviewed on: 26th March 2022
brena mubaiwa's avatar
brena mubaiwa

Top las

5
Helpful quick response and quick to help resolve Reviewed on: 26th March 2022
Allan Anderson's avatar
Allan Anderson

Ya

5
Ya very good good quick ddjrije be enrbebdndnrbddnd Reviewed on: 26th March 2022
Ge Gaming's avatar
Ge Gaming

New Account Application

5
Cora is a very quick and easy online chat. Very helpful Reviewed on: 26th March 2022
Shak's avatar
Shak

Easy step by step

5
Brilliant and quick way to change address Reviewed on: 26th March 2022
Amy Lewis's avatar
Amy Lewis

Quality

5
Fast, efficient and helpful advice. Professional from start to finish. Reviewed on: 26th March 2022
Chris s 's avatar
Chris s

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