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NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Fast response

5
Quick and efficient ....... I was surprised to have a response so quickly. Reviewed on: 26th March 2022

Quick and easy

5
Very helpful and did it quickly Reviewed on: 26th March 2022

Very good

5
My experience was very helpful and l am given enough information to choose and get the information l am looking for which gives me less stress and makes it easy to finding what l want. Reviewed on: 26th March 2022

Top las

5
Helpful quick response and quick to help resolve Reviewed on: 26th March 2022

Ya

5
Ya very good good quick ddjrije be enrbebdndnrbddnd Reviewed on: 26th March 2022

New Account Application

5
Cora is a very quick and easy online chat. Very helpful Reviewed on: 26th March 2022

Easy step by step

5
Brilliant and quick way to change address Reviewed on: 26th March 2022

Quality

5
Fast, efficient and helpful advice. Professional from start to finish. Reviewed on: 26th March 2022

Quick and good

5
No waiting on queue and resolved quickly my problem Reviewed on: 26th March 2022

Very quick, easy and simple

5
As someone with severe social anxiety, it really helped having a chat assist that was quick, easy and simple to use Reviewed on: 26th March 2022

Review NatWest Group - Cora: Digital assistant now

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