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NatWest Group - Cora: Digital Assistant reviews

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4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
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Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
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M P
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NatWest Group - Cora Digital Assistant reviews (6049)

excelent app

5
very user friendly, clear and fast Reviewed on: 22nd March 2022
Meir Javedanfar's avatar
Meir Javedanfar

Good service

4
Always been approachable and helpful when applying for a mortgage, loan or account. Never had any issues since I started banking with NatWest 30 years ago. Reviewed on: 22nd March 2022
Nichola's avatar
Nichola

very good

5
alcuni problemi di comunicazione Reviewed on: 22nd March 2022
Luciano Ernesto Rossi Lombard's avatar
Luciano Ernesto Rossi Lombard

Worse Service In The Country RUBBISH

1
All day I’ve been trying to get hold of someone to ask them what’s going on with the kids Trust Fund accounts, 2-3 hours on hold on the phone not only once but 3 times. Tried to complain by online, they’re link won’t even send the email and kept getting a message “error while trying to send email. Please try after sometime” sure I’ve trying 6 times trying to send my complaint but no luck, they just won’t accept it. How the F}%*€ Rubbish is this service, I’m just glad I don’t bank with this joker, if I could transfer my kids Trust Funds elsewhere I would in a FLASH, I don’t want anything to do with this bank ever again. I just WANT answers to what’s going on with my two kids Trust Funds. Reviewed on: 22nd March 2022
R Del Rosario's avatar
R Del Rosario

Good service

5
Sorted my problem very quickly well pleased Reviewed on: 21st March 2022
Tracey McKenzie's avatar
Tracey McKenzie

Always giving great service and advice if there are any problems it's so good to use

5
Always good experience with this no problems at all Reviewed on: 21st March 2022
Nicola Austin 's avatar
Nicola Austin

Easy and stress free

5
Makes making changes to your back details and any other problems you have a breeze without having to wait on hold with customer service. Reviewed on: 21st March 2022
Tom Taylor's avatar
Tom Taylor

great and efficient

5
That was so easy and comfortable Reviewed on: 21st March 2022
Luis's avatar
Luis

Quick and Easy

5
Got what I needed to be done with no hoops to jump through or hassle! Reviewed on: 21st March 2022
Cat's avatar
Cat

No problem

5
Instant answer. No hanging on the phone for hours. Great Reviewed on: 21st March 2022
paulinemillar2013@hotmail.co.uk's avatar
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