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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S

About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

Cora

5
Lovely experience very easy to use Reviewed on: 17th March 2022

Ease of use

5
Cora was helpful and easy to understand. Reviewed on: 17th March 2022

Great help

5
Directed me towards where I needed to go to do what I needed to do, with clear instructions. Reviewed on: 17th March 2022

Good Service

5
I found my experience easy and quick. Reviewed on: 17th March 2022

If you can word your query correctly shes great

4
Cora is very helpful if you word your query correctly or in the manner she understands. It can be a bit frustrating. Reviewed on: 17th March 2022

Cora Did The Job

4
This is the first time using Cora. After speaking on the phone and having the correct word(s) to type in, the process was straight forward and self explanetary Reviewed on: 17th March 2022

Fast and easy communication.

5
The communication is very easy and fast. If this is AI is in very high level. I'm impressed. Reviewed on: 17th March 2022

Fast efficient service

5
Isa renewal was done within a matter of minutes without having to go into a branch or wait on a phone call Reviewed on: 17th March 2022

Cora is perfect!

5
I definitely do recommend to use Cora services. Reviewed on: 17th March 2022

Changed business name

5
Very good experience with the help I needed at the time Reviewed on: 17th March 2022

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