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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S
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About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

helpful

5
not got any bad reviews helps as much as they can Reviewed on: 17th March 2022
Maggie Steele's avatar
Maggie Steele

Online help

5
Very helpful and informative assistance. Reviewed on: 17th March 2022
Bernard Moore's avatar
Bernard Moore

Incredible Service

5
Best high street bank and available 24/7 to answer my queries Reviewed on: 17th March 2022
Amelia's avatar
Amelia

Quick and Easy

5
I needed to change address and it was done very quickly. Reviewed on: 17th March 2022
Bruce Hammer's avatar
Bruce Hammer

Great help

5
It was easy and really helpful.Options were very clear and And easy to understand. Reviewed on: 17th March 2022
Shweta Tripathi's avatar
Shweta Tripathi

Very Quick Service

5
Very Quick service and i prefer a online chat as i can sort a problem out straight . Reviewed on: 17th March 2022
Nicola's avatar
Nicola

Perfect service

5
Cora was intuitive , responsive and accurate. Really impressed. Gonna ask her to marry me! Reviewed on: 17th March 2022
John Campbell's avatar
John Campbell

The bot works!

5
For once a bot answered my query efficiently. Seem like AI has improved a lot since my last experience with other banks. Reviewed on: 17th March 2022
M's avatar
M

Helpful

5
Very helpful and easy to use. Being over 60 i find this app very good Reviewed on: 17th March 2022
jacquelineann57@icloud.com's avatar
[email protected]

Disappointing

2
When I try to implement instructions given, it simply fails - a total of 10 times! Reviewed on: 17th March 2022
Kieran Duignan's avatar
Kieran Duignan

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