NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Really quick and easy

Helpful, found the answer straight away Reviewed on: 17th March 2022

ISA Check

Very quick and simple. I was very impressed by the ease of use. Reviewed on: 17th March 2022

great help

this was so good to get thing on the go with a wrong payment thank you Reviewed on: 17th March 2022

Wonderful customer

They are wonderful customer who are rendering quality banking services to us. Reviewed on: 17th March 2022

Quick and helpful

Easy way to get information which sorted query easi Reviewed on: 17th March 2022

Vote for Cora

Terrific help did everything I needed thanks Reviewed on: 17th March 2022

Quality

Quality really helped me out today Reviewed on: 17th March 2022

Very simple and effective to use

A really simple and effective way of resolving simple issues, saving considerable time and effort against having to call Reviewed on: 17th March 2022

Reliable Bot

I had an issue with my credit card, Cora was an easy service to use and found me an agent that could deal with my problem! Easy help and service. Reviewed on: 17th March 2022