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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,051 reviews, last reviewed 17th Sep 2025
No new 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025
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Mike
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NatWest Group - Cora Digital Assistant reviews (6051)

Dumb and Dumber

1
Google is more helpful, when Cora does not understand it just keep repeating the same question. Reviewed on: 17th March 2022
Jim Spence's avatar
Jim Spence

quick and efficient service

5
I have always received feedback that was helpful Reviewed on: 17th March 2022
Suzan ElSadig's avatar
Suzan ElSadig

works very well

5
Cora is a genius, very easy to use Reviewed on: 17th March 2022
daniel snook's avatar
daniel snook

Really quick and easy

5
Helpful, found the answer straight away Reviewed on: 17th March 2022
katejennacross@gmail.com's avatar
[email protected]

ISA Check

5
Very quick and simple. I was very impressed by the ease of use. Reviewed on: 17th March 2022
Patrick Pugh's avatar
Patrick Pugh

great help

5
this was so good to get thing on the go with a wrong payment thank you Reviewed on: 17th March 2022
Roberta Lynas's avatar
Roberta Lynas

Wonderful customer

5
They are wonderful customer who are rendering quality banking services to us. Reviewed on: 17th March 2022
Pastor Adelani Ayeni's avatar
Pastor Adelani Ayeni

Quick and helpful

5
Easy way to get information which sorted query easi Reviewed on: 17th March 2022
georgina peacock's avatar
georgina peacock

Vote for Cora

5
Terrific help did everything I needed thanks Reviewed on: 17th March 2022
terry parker's avatar
terry parker

Quality

5
Quality really helped me out today Reviewed on: 17th March 2022
Finlay Geear's avatar
Finlay Geear

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