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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S

About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

very helpfull

5
very quick to help you with any problem you have use cora she is very good at her job Reviewed on: 18th March 2022

Brilliant service

5
It was quite user friendly and I actually love the concept Reviewed on: 17th March 2022

Great

5
Intuitive and very responsive. I was shocked at the level of detailed response it gave Reviewed on: 17th March 2022

So easy to use

5
Great technology so easy to use. Highly recommend Reviewed on: 17th March 2022

Best bot

5
Always found it easy to pop quick question trough with cora Reviewed on: 17th March 2022

Very quick to find the information I needed

5
Very easy and quick to find the information and the service that I need Reviewed on: 17th March 2022

Excellent service

5
So easy and quick to use delighted with this service Reviewed on: 17th March 2022

Quick and easy

5
Using coral is fast and effective. I managed to close an account that I kept forgetting to do. Reviewed on: 17th March 2022

Great service

5
I received an excellent service on line to freeze my card when I lost it after I had a fall! I was half way across the world in Mexico I managed to freeze my card very easily and quickly Great response Reviewed on: 17th March 2022

Dumb and Dumber

1
Google is more helpful, when Cora does not understand it just keep repeating the same question. Reviewed on: 17th March 2022

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