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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S

About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

EXCELLENT BANKING

5
ALWAYS HELPFUL WITH A PLEASANT MANNER AND GREAT ADVICE Reviewed on: 17th March 2022

Easy to deal with everyday banking issues

5
Fast and effective way to deal with banking. Thank you Reviewed on: 17th March 2022

EXCELLENT ONLINE SUPPORT

5
Cora is always happy to help and is a very useful tool to have access to Reviewed on: 17th March 2022

Quick Factual Response

5
Helpful & quick. Easy to operate with & found me relevant site Reviewed on: 17th March 2022

Did not answer my question

1
I just registered for a new account and had issues with the pop up of HooYu verification. I’ve asked how to resolve it and the answers were totally out of sink. Sadly on this occasion I’d not recommend Cora. A real person would be more effective Reviewed on: 17th March 2022

Very helpful

5
Easy to with, happy with my experience Reviewed on: 17th March 2022

clarity

5
quick and precise, well documented information Reviewed on: 17th March 2022

Very quick and easy to use

5
Excellent - wanted to stop a cheque and it was done in seconds Reviewed on: 17th March 2022

Great service

5
Quick and efficient, easy to follow Reviewed on: 17th March 2022

great information

5
easily explained my query, simple explanation about something I'm not very sure about. Reviewed on: 17th March 2022

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