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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Change the address and statement

Ok ..veri useful and quick answer to my request Reviewed on: 16th March 2022

Recent question

Excellent thank you promptly dealt with efficiently Reviewed on: 16th March 2022

Impressed

Requested a new PIN. Problem resolved very quickly and easily Reviewed on: 16th March 2022

Great innovation

Very intuitive, communicates very well could feel like you are actually texting someone. Further upgrades should upgrade the AIs ability. Excellent Reviewed on: 16th March 2022

Extremely helpful

Confirmed my request immediately Reviewed on: 16th March 2022

Very helpful technical assistance

Very good sorting a gliche on my mobile app which worked after they sorted out for me Reviewed on: 16th March 2022

Great

Great online support , very easy to navigate Reviewed on: 16th March 2022

Nice and easy to get a quick answer to a simple question

I needed to increase my overdraft temporarily. Cora was great - pointed me at the place to apply, and made it simple to do so. Great! Reviewed on: 16th March 2022