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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Helpful

Easy to interact with and helpful Reviewed on: 16th March 2022

best assistant ever

Always get answered straight to the point. Reviewed on: 16th March 2022

Cora is a great Digital Assistant

Cora answers seamlessly. The whole chat was succinct and directly straight to the point. Reviewed on: 16th March 2022

great assistant

always helpful and answers to the point. Reviewed on: 16th March 2022

Always has the answers

Fast, efficient and completely accurate Reviewed on: 16th March 2022

Easy

It was an easy and quick process and I felt I was talking to a human Reviewed on: 16th March 2022

Great help

I have consulted Cora quite a few times with my queries and they have never failed to help me in some way. And they are very polite Reviewed on: 16th March 2022

Always seems to work out exactly what I want

No idea how their AI works....... but it's brilliant! Reviewed on: 16th March 2022

Helpfulness

Anything I have asked cora has always been helpful and very prompt Reviewed on: 16th March 2022

Great Service

It was very helpful and worked. When it had trouble, it gave me the option to enter details manually. Easy and straightforward. I feel like I sound like a bot, but for real, it works very nicely, thank you! Reviewed on: 16th March 2022