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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
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Rob
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NatWest Group - Cora Digital Assistant reviews (6048)

Amazing

5
Helps with anything needed, about the app, how to order a new bank card. Helps to give information on anything you need to with app and online service Reviewed on: 17th March 2022
Chelsi 's avatar
Chelsi

Excellent customer service

5
I would definitely recommend nat west to anyone brilliant I've banked so long wilt them Reviewed on: 17th March 2022
Martin Thomas's avatar
Martin Thomas

Very helpful

5
I Reported an ATM transaction and received some advice. Reviewed on: 16th March 2022
Edward Ellison's avatar
Edward Ellison

I would tell everyone

5
Very happy with everything Cora Reviewed on: 16th March 2022
Martin's avatar
Martin

Quick and easy

4
Issue resolved in a matter of minutes, great customer service Reviewed on: 16th March 2022
John Leach's avatar
John Leach

Easy peasy

5
Easiest virtual chat I've ever used Reviewed on: 16th March 2022
Ep's avatar
Ep

Great online service

5
Fantastic service, highly recommended Reviewed on: 16th March 2022
Liz's avatar
Liz

Quick and useful

5
Got my answer quickly im happy with this service Reviewed on: 16th March 2022
Roman's avatar
Roman

Query re existing or new account

5
Escalated query which was promptly answered with follow up actions also provided Reviewed on: 16th March 2022
Swanway's avatar
Swanway

Helpful

5
Very helpful, and covers the options available to me, even though the transaction isn’t taking place until tomorrow. Reviewed on: 16th March 2022
John Coe's avatar
John Coe

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