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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Quick and easy

A pleasure to use this service problem solved and quick to use Reviewed on: 17th March 2022

Rubbish customer service

Absolute rubbish complete and utter waste of time. Shame on Nat West and their lack of Vic’s toner care !!!!!!!) Reviewed on: 17th March 2022

Great customer service

Natwest team are always helpful and have the best banking customer service, also finding solutions to any problem. Reviewed on: 17th March 2022

Best bank!!

Natwest really are the best bank, they go the extra mile to make the business of banking that much easier, that make sense to me :-) Reviewed on: 17th March 2022