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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

a debit replacement card hadnt arrive

Fast answers to solve this problem Reviewed on: 17th March 2022

Excellent, friendly service

Excellent, friendly and very helpful service. Reviewed on: 17th March 2022

Cheque book

I m very happy it's easy order the cheque book & answer the questions thanks Reviewed on: 17th March 2022

Made everything easy for an old man

A simple thing like changing an address made even easier Reviewed on: 17th March 2022

Excellent service

Absolutely perfect service with the agent during the online chat Reviewed on: 17th March 2022

Very easy to use

I used Cora to close a business account for a company in liquidation. It was probably the quickest and easiest account closure I have ever done Reviewed on: 17th March 2022

very good service

problem sorted very quickly and helpful Reviewed on: 17th March 2022

good

using Cora was quick and easy, was precise Reviewed on: 17th March 2022

Hopeless

Waste of time rubbish rubbish rubbish Reviewed on: 17th March 2022

Easy instructions

I needed to order a new debit card and Cora sent easy instructions on how I could do this using my mobile app. Very clear what to select Reviewed on: 17th March 2022