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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Quick and easy

My my query was answered and sorted very quick and it was easy to sort out. Reviewed on: 16th March 2022

reactivating an account

Cora was quick and understood exactly what I needed. Reviewed on: 16th March 2022

Satisfactory

Saitisfied. I was unable to continue without the proper documents Reviewed on: 16th March 2022

I'm not getting the answer I want, to log into my Rewards

As above. I 've got no advice about logging into Rewards. Reviewed on: 16th March 2022

CORA for PM...

So easy, direct, helpful and fast Reviewed on: 16th March 2022

Excellent and helpful

Great service and recommend so efficient and helpful Reviewed on: 16th March 2022

Excellence in customer support.

It's brilliant to have such high-quality instant support. It is a rare service. Well done and keep the superb work up. Reviewed on: 16th March 2022

Quickly resolved my issue

I was very pleased with how quickly my issue was resolved by Cora I was directed to the areas of the website I was having trouble finding on my own. Cora's instructions were clear and step by step so I could follow with ease and navigate the website. Great help today from Cora! Reviewed on: 16th March 2022