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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Excellent service

5
Easy to use , no queuing and did what I wanted it to do. Reviewed on: 16th March 2022

Cora

4
Cora was quick and efficient, did everything that was requested. Reviewed on: 16th March 2022

Very easy

5
Very quick and easy to use with clear instructions Reviewed on: 16th March 2022

Happy

5
I'm happy with Natwest as my Bank Reviewed on: 16th March 2022

Received Help in no time

5
Simple and straight to the point Reviewed on: 16th March 2022

Wow so easy quick and straight faward

5
Amazing. So clever. So don't mumble on bout weather and if I enjoy tea Reviewed on: 16th March 2022

Efficient and speedy .

5
Updated ny ISA in a matter of seconds . Very impressive Reviewed on: 16th March 2022

Cora

5
Great assistance. I will always use Cora first instance. Reviewed on: 16th March 2022

Very easy to get answer to a specific question

5
Very easy to get answer to a specific question Reviewed on: 16th March 2022

Helpful tech

4
First time using Cora, and I must admit I'm impressed. I've been able to sort out my accounts without having to call. Easy to use, clear, straight forward and helpful. Reviewed on: 16th March 2022

Review NatWest Group - Cora: Digital assistant now

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