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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Cora service on NatWest Website

Extremely quick and user friendly Reviewed on: 16th March 2022

Excellent

Very helpful and easy to use. Would certainly recommend Reviewed on: 16th March 2022

Great help

The bank that understand and helps Reviewed on: 16th March 2022

Online human

I do prefer human to human contact being of a certain generation not skilful with the internet but have found Cora one of the better online avatars available. Reviewed on: 16th March 2022

Easy and time saving

Cora is a great service. It helps you out by giving direct links to the pages you need to complete your request, or if it can’t help you, gives you the correct number for customer service. It saves such a lot of time. Reviewed on: 16th March 2022