Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Good service

5
Good to be able to carry out transactions via the APP Reviewed on: 16th March 2022
Graeme Darkes's avatar
Graeme Darkes

Remote help now that so many branches have closed

5
The Cora access does help to fill the gap created by the closure of local high street branches of our UK Banks Reviewed on: 16th March 2022
johnrose1941@icloud.com's avatar
[email protected]

Not helpful when asked to mail me a new cheque book

3
To few options, Cora unable to get my details and response upon my request Reviewed on: 16th March 2022
Wolf S. Bruer's avatar
Wolf S. Bruer

She's ace our Cora

5
Always there and has a very good explanation of your query. Reviewed on: 16th March 2022
Jillian Barnett's avatar
Jillian Barnett

An excellent and simple service

5
Prompt response, clear communication instructions and speedy follow up action Reviewed on: 16th March 2022
John Hare's avatar
John Hare

Great system

5
Fab online chat system to avoid long holds on calls or visiting a branch - works great Reviewed on: 16th March 2022
Tegan Pearce's avatar
Tegan Pearce

Very helpful

5
Very helpful and has accurate info and get to point and helps you Reviewed on: 16th March 2022
kimberley henry's avatar
kimberley henry

Excellent service

5
Easy to use , no queuing and did what I wanted it to do. Reviewed on: 16th March 2022
Samantha Tompkins's avatar
Samantha Tompkins

Cora

4
Cora was quick and efficient, did everything that was requested. Reviewed on: 16th March 2022
Jonathan Bunce's avatar
Jonathan Bunce

Very easy

5
Very quick and easy to use with clear instructions Reviewed on: 16th March 2022
Wendy geay's avatar
Wendy geay

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill