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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
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Rob
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NatWest Group - Cora Digital Assistant reviews (6048)

Good service

5
Good to be able to carry out transactions via the APP Reviewed on: 16th March 2022
Graeme Darkes's avatar
Graeme Darkes

Remote help now that so many branches have closed

5
The Cora access does help to fill the gap created by the closure of local high street branches of our UK Banks Reviewed on: 16th March 2022
johnrose1941@icloud.com's avatar
[email protected]

Not helpful when asked to mail me a new cheque book

3
To few options, Cora unable to get my details and response upon my request Reviewed on: 16th March 2022
Wolf S. Bruer's avatar
Wolf S. Bruer

She's ace our Cora

5
Always there and has a very good explanation of your query. Reviewed on: 16th March 2022
Jillian Barnett's avatar
Jillian Barnett

An excellent and simple service

5
Prompt response, clear communication instructions and speedy follow up action Reviewed on: 16th March 2022
John Hare's avatar
John Hare

Great system

5
Fab online chat system to avoid long holds on calls or visiting a branch - works great Reviewed on: 16th March 2022
Tegan Pearce's avatar
Tegan Pearce

Very helpful

5
Very helpful and has accurate info and get to point and helps you Reviewed on: 16th March 2022
kimberley henry's avatar
kimberley henry

Excellent service

5
Easy to use , no queuing and did what I wanted it to do. Reviewed on: 16th March 2022
Samantha Tompkins's avatar
Samantha Tompkins

Cora

4
Cora was quick and efficient, did everything that was requested. Reviewed on: 16th March 2022
Jonathan Bunce's avatar
Jonathan Bunce

Very easy

5
Very quick and easy to use with clear instructions Reviewed on: 16th March 2022
Wendy geay's avatar
Wendy geay

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