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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6050 reviews)

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4.59

Based on 6,050 reviews, last reviewed 4th Sep 2025

No new 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025

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NatWest Group - Cora Digital Assistant reviews (6050)

Pleasant polite and helpful

The agent was super quick found a solution immediately,and left me feeling I had their full attention. Reviewed on: 14th March 2022

Always helps!

I am always satisfied with using Cora - it is quick, efficient and smart. I've never had a bad experience. Reviewed on: 14th March 2022

Great

Helpful feature, gave me the answer I needed Reviewed on: 14th March 2022

Great and efficient service

The support was directed to what I needed help with. It was very efficient and done quickly. Reviewed on: 14th March 2022

EASY

EASY SIMPLE AND EFFICIENT - NOTHING FANCY SHE DOES WHAT IT SAYS ON THE TIN Reviewed on: 14th March 2022

Cora / NatWest VA

It is very rare that Cora is not able to help me with my queries. This intimates that the system has been well set up and has considered many variations/options etc. I appreciate it. Reviewed on: 14th March 2022

Good tool

It was a very easy to use banking tool that gives results quickly and efficiently without having to visit a branch. Well done. Reviewed on: 14th March 2022