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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6050 reviews)

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4.59

Based on 6,050 reviews, last reviewed 4th Sep 2025

No new 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025

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NatWest Group - Cora Digital Assistant reviews (6050)

Cora provides immediate, clear, actionable advice

i was seeking assistance in applying for a loan. I had spent half an hour trying to obtain information from another bank website. Cora gave me the information I was looking for in a matter of minutes. Reviewed on: 14th March 2022

Very straightforward and easy to follow

Cora asked me only those things she needed to know and provided the required responses in a simple format - a seamless procedure Reviewed on: 14th March 2022

simple to use and quick response to any query

I have used cora twice both times it has enabled me to carry out tasks which I normally would have struggled to do. It provides simple instructions that are easy to follow whatever your computer skills are. Reviewed on: 14th March 2022