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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Awesome

5
Solved my problem in no time.very happy Reviewed on: 14th March 2022
Disha's avatar
Disha

Quick and efficient

5
Problem was solved quickly and efficiently, very happy Reviewed on: 14th March 2022
Deborah 's avatar
Deborah

Loans UK

5
I applied for a loan on Facebook but I think I have been scammed to the tune of £500 Reviewed on: 14th March 2022
Keith Harpham 's avatar
Keith Harpham

Very quick response

5
Easy to follow instructions, with no time out limit Reviewed on: 14th March 2022
John McComb's avatar
John McComb

She is the best

5
She helped me alot because it was my first time Reviewed on: 14th March 2022
Alisha Duggal's avatar
Alisha Duggal

excellent, fast, to the point - no fucking piped music waiting for an operator

5
excellent, fast, to the point - no fucking piped music waiting for an operator Reviewed on: 14th March 2022
Andy Black's avatar
Andy Black

Fabulous service

5
I find Cora an amazing tool it’s simple and easy , as well as very quick in responses Reviewed on: 14th March 2022
Colette Rusher's avatar
Colette Rusher

Excellent service

5
Quick and easy explanation for my problem Reviewed on: 14th March 2022
steve carrington's avatar
steve carrington

Cora provides immediate, clear, actionable advice

5
i was seeking assistance in applying for a loan. I had spent half an hour trying to obtain information from another bank website. Cora gave me the information I was looking for in a matter of minutes. Reviewed on: 14th March 2022
Julian Allitt's avatar
Julian Allitt

Very straightforward and easy to follow

5
Cora asked me only those things she needed to know and provided the required responses in a simple format - a seamless procedure Reviewed on: 14th March 2022
Sonya Patel's avatar
Sonya Patel

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