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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Simple and effective as it should be

5
Always had a great experience with the natwest app Reviewed on: 15th March 2022
Sam Barton's avatar
Sam Barton

Easy peasy!

4
Change of address - simple, quick and so much better than hanging on hold. Reviewed on: 15th March 2022
Juliet's avatar
Juliet

fast and easy

5
very straightforward to use this system Reviewed on: 15th March 2022
Graham Laird's avatar
Graham Laird

Fast accurate assistance

5
Always a very swift and informative response. Thank you! Reviewed on: 15th March 2022
Rachel's avatar
Rachel

V gd

5
Silky smooth experience. Dealt with my request perfectly and provided button options and free type Reviewed on: 15th March 2022
ratcliffe_sj@hotmail.com's avatar
[email protected]

Excellent service

5
On point with answers, easy to understand and clear. Great that the chat stays on the page as you follow the instructions Reviewed on: 15th March 2022
NBegum's avatar
NBegum

how to deposit a cheque using my mobile app

5
Very speedy and accurate response easy to follow Reviewed on: 15th March 2022
H Wright's avatar
H Wright

Service was excellent...

5
I was amazed how efficient and promptly the is. Reviewed on: 15th March 2022
Asley Sampson's avatar
Asley Sampson

Quick helpful

5
Shes quick with reponses the vhat stays there so you dobt lose it Reviewed on: 15th March 2022
Candace's avatar
Candace

Cora was very helpful

5
Cora helped me with everything I needed. Reviewed on: 15th March 2022
Adam Glenn's avatar
Adam Glenn

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