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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
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Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Easy and simple.

5
The digital assistant is very effective and quick. Reviewed on: 15th March 2022
Cc's avatar
Cc

Very quick and intelligent!

5
Very impressed. Cora is very intelligent, easy to use and quick. Thank you I am very impressed Reviewed on: 15th March 2022
Charlotte's avatar
Charlotte

Very good

5
She is a Very helpful agent and very kind Reviewed on: 15th March 2022
Sama's avatar
Sama

The rise of the robots!

5
Brilliant service - changed my address in less time than it took to write this review! Reviewed on: 15th March 2022
Jacqueline Andrews's avatar
Jacqueline Andrews

Order new card

5
Fast and easy method of conversation Reviewed on: 15th March 2022
Scott Rowlands's avatar
Scott Rowlands

Simple and effective as it should be

5
Always had a great experience with the natwest app Reviewed on: 15th March 2022
Sam Barton's avatar
Sam Barton

Easy peasy!

4
Change of address - simple, quick and so much better than hanging on hold. Reviewed on: 15th March 2022
Juliet's avatar
Juliet

fast and easy

5
very straightforward to use this system Reviewed on: 15th March 2022
Graham Laird's avatar
Graham Laird

Fast accurate assistance

5
Always a very swift and informative response. Thank you! Reviewed on: 15th March 2022
Rachel's avatar
Rachel

V gd

5
Silky smooth experience. Dealt with my request perfectly and provided button options and free type Reviewed on: 15th March 2022
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