Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Great Cora

5
Quick access to the info I needed Reviewed on: 15th March 2022

nat west help section

5
I got all the questions answered immediately and I am pleased with the service Reviewed on: 15th March 2022

Easy, extremely quick and responsive

4
No hassle straight to the point.. marvellous. Reviewed on: 15th March 2022

Change of Address - Quick and Precise

5
Very helpful, warm and informative. Reviewed on: 15th March 2022

Quick, easy, available

5
Cora makes it incredibly easy to get small things sorted quickly but also passes on information if more help is needed. Much better than sitting on a call! Reviewed on: 15th March 2022

straightforward

5
Once you get the hang of it, the app is all quite easy to follow. Reviewed on: 15th March 2022

On-line banking

5
Cora was very helpful with solving my problem Reviewed on: 15th March 2022

Easily reactivate an ISA in less that 2 mins

5
Such an easy way to reactivate an account in less than 2 minutes without trailing through loads of security questions. Everything to hand on the APP Reviewed on: 15th March 2022

Helpful Cora

5
Easy to use, helpful media mode to use Reviewed on: 15th March 2022

Straight forward

5
This bot is very easy to use and effective. Reviewed on: 15th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs