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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
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M P
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NatWest Group - Cora Digital Assistant reviews (6049)

Support in changing address

5
Very helpful and straight forward Reviewed on: 15th March 2022
fabrizio sabbatini's avatar
fabrizio sabbatini

Easy and simple.

5
The digital assistant is very effective and quick. Reviewed on: 15th March 2022
Cc's avatar
Cc

Very quick and intelligent!

5
Very impressed. Cora is very intelligent, easy to use and quick. Thank you I am very impressed Reviewed on: 15th March 2022
Charlotte's avatar
Charlotte

Very good

5
She is a Very helpful agent and very kind Reviewed on: 15th March 2022
Sama's avatar
Sama

The rise of the robots!

5
Brilliant service - changed my address in less time than it took to write this review! Reviewed on: 15th March 2022
Jacqueline Andrews's avatar
Jacqueline Andrews

Order new card

5
Fast and easy method of conversation Reviewed on: 15th March 2022
Scott Rowlands's avatar
Scott Rowlands

Simple and effective as it should be

5
Always had a great experience with the natwest app Reviewed on: 15th March 2022
Sam Barton's avatar
Sam Barton

Easy peasy!

4
Change of address - simple, quick and so much better than hanging on hold. Reviewed on: 15th March 2022
Juliet's avatar
Juliet

fast and easy

5
very straightforward to use this system Reviewed on: 15th March 2022
Graham Laird's avatar
Graham Laird

Fast accurate assistance

5
Always a very swift and informative response. Thank you! Reviewed on: 15th March 2022
Rachel's avatar
Rachel

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