Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Going abroad

5
Prompt , relevant and comprehensive instructions on how to tell NWB I want to use a card abroad Reviewed on: 13th March 2022
Suzanne Brookhouse's avatar
Suzanne Brookhouse

Straight to the point

5
Asked a question and got the answer straight away Reviewed on: 13th March 2022
Helen's avatar
Helen

Easy to use

5
Very easy and answered my question Reviewed on: 13th March 2022
Rod 's avatar
Rod

Quick and easy help

5
Enquiries delt with efficiently, very simple and handy to use Reviewed on: 13th March 2022
Claire 's avatar
Claire

Really straightforward and easy to interact with

5
Really straightforward and easy to interact with - got everything done quickly and easily Reviewed on: 13th March 2022
Nina Callard's avatar
Nina Callard

Simple to use

4
Cora is quick and responsive with a good back up of information Reviewed on: 13th March 2022
ward.richards@btinternet.com's avatar
[email protected]

super quick

5
answered all my questions in under 2 minutes Reviewed on: 13th March 2022
jenny jack's avatar
jenny jack

Happy with assistance

4
Happy with digital service and information Reviewed on: 13th March 2022
Michelle Prosser's avatar
Michelle Prosser

Excellent service

5
Excellent service online 24/7 even weekends and in branch. Reviewed on: 13th March 2022
Marilyn 's avatar
Marilyn

Very good service

5
Very good. My questions are answered very quickly and very well and helpful. Cora was very pleasant and answered my question for me to understand well. I know that NatWest are a very good bank. If I have any problems I call my branch in Hazel Grove and every person I get to speak to are very friendly and very helpful. I have never had any problems with NatWest. It is very unfortunate that all the banks are closing and we either have to go to the Post office or do everything on line. Reviewed on: 13th March 2022
Cheryl-Lee Borzsony's avatar
Cheryl-Lee Borzsony

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill