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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Lost Bank Card

5
I was given clear instructions by Cora, how to Lock my Bank Card & Reorder a new one on my mobile app. Thank You Reviewed on: 13th March 2022
Irene's avatar
Irene

Great for peace of mind

5
Each time I have used this function for help it has been a positive experience. Reviewed on: 13th March 2022
KBradshaw's avatar
KBradshaw

Ordering online

5
Very easy to order a new cheque book Reviewed on: 13th March 2022
Sam Pickering's avatar
Sam Pickering

very good

5
nice chat today with Cara, explained to me different bank accounts with NatWest Reviewed on: 13th March 2022
Raluca Radulescu's avatar
Raluca Radulescu

Brilliant service

5
My query was dealt with quickly and lots of advice Reviewed on: 13th March 2022
Tina Brown's avatar
Tina Brown

So easy, simple, seamless experience

5
Helped me with exactly what I wanted Reviewed on: 13th March 2022
gabriellawhiting@hotmail.com's avatar
[email protected]

Great Service

5
Cora provided excellent, speedy service. I did what I needed to do within a couple of minutes without any issues. Reviewed on: 13th March 2022
Supna Pankhania's avatar
Supna Pankhania

Worked very well

5
I was able to order a cheque book easily -the system worked very well Reviewed on: 13th March 2022
Clive John's avatar
Clive John

Cora review

5
Really fast and surprisingly hassle free Reviewed on: 13th March 2022
Matt Turner's avatar
Matt Turner

Good use of time, very quick

4
Very quick, useful tool, will definitely use again Reviewed on: 13th March 2022
Angela Anderson's avatar
Angela Anderson

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