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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick assistance!

5
My query was dealt with in less than a minute! Reviewed on: 13th March 2022

Easy to use

5
Quick and efficient. Easy to change my address as I have moved recently. Reviewed on: 13th March 2022

Fab easy service

5
Easy straight forward , new card ordered in minutes Reviewed on: 13th March 2022

A k

5
Good service and very very helpful Reviewed on: 13th March 2022

Very helpful

5
Cora is very helpful for answering my questions. Reviewed on: 13th March 2022

Easy to navigate

5
Easy to navigate website and fast answers Reviewed on: 13th March 2022

Vote for cora

5
No matter what time or day you may need Cora it is available and always solves the problem Reviewed on: 13th March 2022

Great

4
Cora helps a lot,thanks to natwest Reviewed on: 13th March 2022

Greatest of all time

5
Very helpful and responsive extremely easy to use, thank you Reviewed on: 13th March 2022

Best Chatbot experience yet

5
Just had to change address but Cora was perfect for this. Reviewed on: 12th March 2022

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