Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Easy to navigate

5
Easy to navigate website and fast answers Reviewed on: 13th March 2022
Nicholas Weill's avatar
Nicholas Weill

Vote for cora

5
No matter what time or day you may need Cora it is available and always solves the problem Reviewed on: 13th March 2022
Maryanne's avatar
Maryanne

Great

4
Cora helps a lot,thanks to natwest Reviewed on: 13th March 2022
Gideon Amponsah's avatar
Gideon Amponsah

Greatest of all time

5
Very helpful and responsive extremely easy to use, thank you Reviewed on: 13th March 2022
James's avatar
James

Best Chatbot experience yet

5
Just had to change address but Cora was perfect for this. Reviewed on: 12th March 2022
Mike O'Malley's avatar
Mike O'Malley

I find Cora actually really helpful!

5
Cora can't help with everything of course but does seem to do a lot better than most digital assistants. Funnily I dread speaking with them usually, but I go to Cora quite gladly to ask things. She's helped me with a lot and saves a lot of frustration of trying to work out how to access/use things. Reviewed on: 12th March 2022
Naomi Andrews's avatar
Naomi Andrews

Superb

5
Easy to deal with and very fast to sort out what I needed. Reviewed on: 12th March 2022
Dale's avatar
Dale

Help with card issue

5
Cora was extremely helpful with an issue with my card thank you so much Reviewed on: 12th March 2022
Julie taylor's avatar
Julie taylor

Very useful digital assistant

5
Works very well, a delight to use Reviewed on: 12th March 2022
Rob Ert Cook's avatar
Rob Ert Cook

Worked perfectly

5
Sometimes automated responses are frustrating and problematic. Cora worked extremely well and solved my issue within a minute Reviewed on: 12th March 2022
Jonathan Brodie's avatar
Jonathan Brodie

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill