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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Quick response

5
I got a fast and full reply to my query which is extremely helpful Reviewed on: 12th March 2022
n.britten@exeter.ac.uk's avatar
[email protected]

Expert informatio by friendly and patient Cora.

5
I am a computer idiot but I found it so easy to get help for my problemfrom the very patient Cora who didn't hurry me but led me gently to a solution. Reviewed on: 12th March 2022
Wendy Brooker's avatar
Wendy Brooker

Great

5
Gave me the answer I needed, even within the context I required (account move) Reviewed on: 12th March 2022
Gary Clark's avatar
Gary Clark

Changing settings

4
They helped me sort out my settings Reviewed on: 12th March 2022
Ellie Wilson's avatar
Ellie Wilson

Very informative

5
Good and quick......................... Reviewed on: 12th March 2022
James mcleod's avatar
James mcleod

Helpful

5
Did what it needed to do efficiently and in an easy to access manner. Reviewed on: 12th March 2022
Kate Clough's avatar
Kate Clough

Thank you very much Tamara your phone adviser was very helpful.

5
Thank you very much for Tamara and for her help. Reviewed on: 12th March 2022
Katalin 's avatar
Katalin

Excellent

5
Always dealt with professionally Reviewed on: 12th March 2022
Pauline Fry's avatar
Pauline Fry

Easy Peasy

5
Fantastic quick and easy to use Reviewed on: 12th March 2022
Rosie Hatton's avatar
Rosie Hatton

Efficient and accurate

5
Coral gave all the revelation information to my query Reviewed on: 12th March 2022
Alicia Doolan's avatar
Alicia Doolan

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