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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent service from Cora

5
Immediate, relevant information and advice Reviewed on: 12th March 2022
Patsy Hodson's avatar
Patsy Hodson

quick and helpful

5
no running in circles quick and easy Reviewed on: 12th March 2022
cory sandford's avatar
cory sandford

very helpful

5
helpful efficient and quick to respond.. thanks Reviewed on: 12th March 2022
sarah cooper's avatar
sarah cooper

NatWest Cora app

5
Very easy to use and gives you help in a prompt and efficient manner Reviewed on: 12th March 2022
Lab1950's avatar
Lab1950

Very efficient

5
Wanted to order a new bank card. Cora assisted completed in less than 5 minutes, clear instructions. Reviewed on: 12th March 2022
Christine Grange's avatar
Christine Grange

Fast and accurate response

5
My question was answered fast, saving me a lot of wasted time. Reviewed on: 12th March 2022
Linda Riseborough's avatar
Linda Riseborough

Query sorted quickly with no fuss

5
Mistakenly paid for an item twice as app too slow and popped up to pay and so I did twice Reviewed on: 12th March 2022
Janice's avatar
Janice

very helpful

4
wanted to cancel a dd cora was very helpful with advice as I am not very technology minded . Reviewed on: 12th March 2022
Valerie langton's avatar
Valerie langton

I needed to find something out.

5
Very helpful and I now can follow the correct process needed Reviewed on: 12th March 2022
douglas chapman's avatar
douglas chapman

Very welcome but so quick!

5
Good but it moved forward so quickly, I was glad I could go through later on thank you Reviewed on: 12th March 2022
Y. Tarrant 's avatar
Y. Tarrant

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