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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Great

4
Told me what I needed to know and find out Reviewed on: 11th March 2022

Simple and effective

4
My request was dealt with quickly Reviewed on: 11th March 2022

Great service

5
Staff always excellent,nothing is ever too much trouble Reviewed on: 11th March 2022

Great

5
Awesome service for customers of natwest Reviewed on: 11th March 2022

Excellent

5
Speedy and precise without having to wait on hold. My issue was resolved swiftly Reviewed on: 11th March 2022

Finally banking made easy

5
Didn’t expect my request to be so quick easy and pain free ! Very impressed with this efficient service Reviewed on: 11th March 2022

Fab

5
Great and easy , really helpful and nothing is complicated Reviewed on: 11th March 2022

Card Help

5
Excellent service and was delighted qith the outcome Reviewed on: 11th March 2022

Excellent service

5
Very helpful. Thanks. Would recommend the service. Reviewed on: 11th March 2022

Great bot

5
Very intuitive - better than any bot I’ve used Reviewed on: 11th March 2022

Review NatWest Group - Cora: Digital assistant now

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