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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Great

5
Awesome service for customers of natwest Reviewed on: 11th March 2022
katie downs's avatar
katie downs

Excellent

5
Speedy and precise without having to wait on hold. My issue was resolved swiftly Reviewed on: 11th March 2022
technosecureuk's avatar
technosecureuk

Finally banking made easy

5
Didn’t expect my request to be so quick easy and pain free ! Very impressed with this efficient service Reviewed on: 11th March 2022
Beth Barrett's avatar
Beth Barrett

Fab

5
Great and easy , really helpful and nothing is complicated Reviewed on: 11th March 2022
Joanne Ward's avatar
Joanne Ward

Card Help

5
Excellent service and was delighted qith the outcome Reviewed on: 11th March 2022
Kevin Mathie's avatar
Kevin Mathie

Excellent service

5
Very helpful. Thanks. Would recommend the service. Reviewed on: 11th March 2022
David Dodd's avatar
David Dodd

Great bot

5
Very intuitive - better than any bot I’ve used Reviewed on: 11th March 2022
Paul Griffiths's avatar
Paul Griffiths

Saved my sanity

5
Thanks Cora you are a lifesaver!!!!!!!! Reviewed on: 11th March 2022
Lucy's avatar
Lucy

Very satisfied

5
I'm happy to be a customer with natwest Reviewed on: 11th March 2022
Enkela 's avatar
Enkela

Cora

5
Very helpful, quick to reply. Very officiant Reviewed on: 11th March 2022
Elaine Taylor's avatar
Elaine Taylor

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