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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Very helpful online bot

5
Anything I need help with, I can always rely on Cora with the assistance. Reviewed on: 11th March 2022
benjaminbow7@icloud.com's avatar
[email protected]

So easy and quick to use

5
Very easy to use and quick too. Would recommend to anyone Reviewed on: 11th March 2022
Christine Delve's avatar
Christine Delve

Very good and quick service

5
Thank you Cora, very helpful. Easy step by step guide Reviewed on: 11th March 2022
igw020@msn.com's avatar
[email protected]

effortless process

5
provided the changes are made to my account details i have no problem recommending CORA Reviewed on: 11th March 2022
Catherine Jackson's avatar
Catherine Jackson

It helped

5
The experience will be ok if i get my money refunded Reviewed on: 11th March 2022
James Wilson's avatar
James Wilson

Quick and easy

4
No wait time, and it was dealt with quickly and easily allowing me to get on with my busy day Reviewed on: 11th March 2022
larrainestuart@hotmail.com's avatar
[email protected]

'On the Money' - !!

5
Excellent prompting of questions and straightforward, helpful, responsive answers to our queries! Great!! Reviewed on: 11th March 2022
Neil Hogtg's avatar
Neil Hogtg

Good customer service

5
Very fast and confident at answering my questions Reviewed on: 11th March 2022
Sammy's avatar
Sammy

Splendid

5
Service is very fast and reliable Reviewed on: 11th March 2022
Nini saki's avatar
Nini saki

Cora is the BEST

5
very helpful straight ford and easy Reviewed on: 11th March 2022
Chris's avatar
Chris

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