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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

understood the problem and providedseconds the answer in secvonds

5
I was very worried as I forgotten my PIN for my credit card Reviewed on: 10th March 2022

Excellent service

5
Very quick with easy instructions Reviewed on: 10th March 2022

Was very helpful

5
It made things easier for me to understand Reviewed on: 10th March 2022

Ease of experience

5
The use of Cora is easy and on difficult queries an agent is readily accessible. Reviewed on: 10th March 2022

Brilliant service!

5
Quick and efficient service. It answered my question immediately Reviewed on: 10th March 2022

Fabulous and quick response!

5
Very easily dealt and sorted my query.... Reviewed on: 10th March 2022

Great online assist

5
Fast and accurate assistance, just what was needed! Reviewed on: 10th March 2022

Easy to speak with

4
good and easily understandable -questions were easy to understand Reviewed on: 10th March 2022

.

5
Quick and simple answered my question Reviewed on: 10th March 2022

Good service to use

5
Quick and efficent experience and beats using the phone Reviewed on: 10th March 2022

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