NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Very quick .easy to follow

Literally the touch of a button qnd problem solved Reviewed on: 10th March 2022

Excellentbservice

I wanted a new cheques book rather than make a journey to the Bank I could order it on line Reviewed on: 10th March 2022

Fuss-free instant help

Was surprised at how quickly and easily Cora dealt with my issue. All options that I required were available and the responses were super/speedy Reviewed on: 10th March 2022