Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Amazing and helpful

5
Very knowledgeable, effective and professional Reviewed on: 9th March 2022
Stella Ige Harvey's avatar
Stella Ige Harvey

like chatting to a human

5
Change of address went really smooth Reviewed on: 9th March 2022
gary's avatar
gary

Great quick, efficient service

5
Used Cora and was impressed with the speed and accuracy of the service. Reviewed on: 9th March 2022
John Waddell's avatar
John Waddell

Fast And Helpful

5
Guided me around my banking page to help me find areas I did not know how to access. saves time waiting to speak to a representative and was very concise,. Reviewed on: 9th March 2022
charliedarling1's avatar
charliedarling1

Quick and easy

5
The title says it all. Quick and easy with no problems. Reviewed on: 9th March 2022
Alan Sharples's avatar
Alan Sharples

Recommend CORA

5
Easy step-by-step instructions given by Cora Reviewed on: 9th March 2022
Anita Peters's avatar
Anita Peters

Very helpful

5
Sorted,my query thankfully when I needed refund Reviewed on: 9th March 2022
Lynn caswell's avatar
Lynn caswell

Easy Peasy

5
Quick, easy, helpful and friendly Reviewed on: 9th March 2022
Lisa Aherne's avatar
Lisa Aherne

Prompt service

5
worked well when I had a card query Reviewed on: 9th March 2022
M.Murray's avatar
M.Murray

Excellent detail to solving a problem

5
Cora takes you through step by step ok how to solve your problems. And then asks if you still need any help Reviewed on: 9th March 2022
Emma 's avatar
Emma

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill