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NatWest Group - Cora: Digital Assistant reviews

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4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
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No new 1 star reviews
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9%
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1%
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0%
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5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
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M P
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NatWest Group - Cora Digital Assistant reviews (6049)

Excellent detail to solving a problem

5
Cora takes you through step by step ok how to solve your problems. And then asks if you still need any help Reviewed on: 9th March 2022
Emma 's avatar
Emma

Fantastic

5
Was just so very helpful and straightforward very knowledgeable thank you Reviewed on: 9th March 2022
Wayne Randall's avatar
Wayne Randall

Easy

5
I am technophobic so am delighted to meet cora as it is both easy and efficient. Reviewed on: 9th March 2022
Derek Langley's avatar
Derek Langley

Review

4
Helpful. Efficient. Quick and easy to use. Reviewed on: 9th March 2022
Andy Jones's avatar
Andy Jones

Highly recommend, very easy

5
I wanted to change my address but didn’t have time to go to town so it was easy and convenient to use Cora Reviewed on: 9th March 2022
Kay 's avatar
Kay

quick and easy to use

4
Change of address done within a minute. I liked the idea of not having to queue at the bank. Reviewed on: 9th March 2022
Andrea Franklin's avatar
Andrea Franklin

Don't like digital help but this was a lot better than others

4
Couldn't answer all me questions but got by with the answers Reviewed on: 9th March 2022
Gordon Scott's avatar
Gordon Scott

Excellent

5
Professional and quick response about my order Reviewed on: 9th March 2022
Pawel Zaremba's avatar
Pawel Zaremba

Efficient and helpful

5
Very easy and relaxed, was a little apprehensive but turned out to be well managed and straight to the point Thankyou Reviewed on: 9th March 2022
Colin Simmonds's avatar
Colin Simmonds

resolved my query swiftly

5
easy to use and question answered with extra info provided, thanks Reviewed on: 9th March 2022
Doug Guest's avatar
Doug Guest

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