Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Recommend CORA

5
Easy step-by-step instructions given by Cora Reviewed on: 9th March 2022
Anita Peters's avatar
Anita Peters

Very helpful

5
Sorted,my query thankfully when I needed refund Reviewed on: 9th March 2022
Lynn caswell's avatar
Lynn caswell

Easy Peasy

5
Quick, easy, helpful and friendly Reviewed on: 9th March 2022
Lisa Aherne's avatar
Lisa Aherne

Prompt service

5
worked well when I had a card query Reviewed on: 9th March 2022
M.Murray's avatar
M.Murray

Excellent detail to solving a problem

5
Cora takes you through step by step ok how to solve your problems. And then asks if you still need any help Reviewed on: 9th March 2022
Emma 's avatar
Emma

Fantastic

5
Was just so very helpful and straightforward very knowledgeable thank you Reviewed on: 9th March 2022
Wayne Randall's avatar
Wayne Randall

Easy

5
I am technophobic so am delighted to meet cora as it is both easy and efficient. Reviewed on: 9th March 2022
Derek Langley's avatar
Derek Langley

Review

4
Helpful. Efficient. Quick and easy to use. Reviewed on: 9th March 2022
Andy Jones's avatar
Andy Jones

Highly recommend, very easy

5
I wanted to change my address but didn’t have time to go to town so it was easy and convenient to use Cora Reviewed on: 9th March 2022
Kay 's avatar
Kay

quick and easy to use

4
Change of address done within a minute. I liked the idea of not having to queue at the bank. Reviewed on: 9th March 2022
Andrea Franklin's avatar
Andrea Franklin

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill