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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

It Works

The robotic response is fine for easy applications - do not expect more -yet! Reviewed on: 9th March 2022

Always got the help needed

I'm happy withe help I get when ever there is an issue Reviewed on: 9th March 2022

Easy to use

Had to change my address after moving house - system very quick and easy to use Reviewed on: 9th March 2022

Quick and easy

I was unable to order an pay in book online so I messaged Cora and it was sorted in less than a minute. Very helpful and very easy Reviewed on: 9th March 2022

Best Bank - Natwest

Great website and app, easy to complete transactions Reviewed on: 9th March 2022

Efficient

Would have easily updated my own address on the website but this was almost as quick and no delays. Reviewed on: 9th March 2022

RBS bank switch

I have done Rbs bank switch online and found correspondence about switch slow or none existent. I not even sure it's going through. Messaged Cora and I got more information from coral then the bank. Reviewed on: 9th March 2022