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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and Painless

5
So easy to make a quick change on my account without having to make a call Reviewed on: 9th March 2022
Samantha Martin's avatar
Samantha Martin

easy and quick

5
Cora is able to give you basic info on how to do things like changing address etc very quickly Reviewed on: 9th March 2022
Elliott Gerald's avatar
Elliott Gerald

Change of address

5
Perfect staff very good and understood my needs and dealt with them promptly and effectively. Reviewed on: 9th March 2022
Hellen Seru W's avatar
Hellen Seru W

Message service

4
I had a prompt response although the problem hasn’t been fully resolved yet Reviewed on: 9th March 2022
Iyabo Bassir's avatar
Iyabo Bassir

RBS Buisness

5
I have had a Buisness account for many years and have been treated well and thankyou for the service I have received Reviewed on: 9th March 2022
Charles Mant's avatar
Charles Mant

Super fast efficient service

5
Great service, so quick to assist with my query and Cora had it resolved almost instantly. Reviewed on: 9th March 2022
Melanie MILLAR's avatar
Melanie MILLAR

Really user friendly and helpful

5
So quick to use and really helpful. Reviewed on: 9th March 2022
Tilly Milner's avatar
Tilly Milner

Excellent prompt service

5
Simple, speedy and straightforward service Reviewed on: 9th March 2022
Suzanne 's avatar
Suzanne

Quick and helpful

5
Very helpful. Quick and easy information Reviewed on: 9th March 2022
Leigh Slaymaker's avatar
Leigh Slaymaker

It Works

5
The robotic response is fine for easy applications - do not expect more -yet! Reviewed on: 9th March 2022
nigel's avatar
nigel

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